Registration Cancellation Policy.
The cancellation deadline for UGM 2020 is Friday, August 7.
Registrations cancelled after this date are subject to a $100 late cancellation fee.
Hotel Cancellation Policy.
Madison Area Hotels.
Reservations must be cancelled by July 27, 2020 at 4:00 pm (CT).
Attendees who cancel reservations after 4:00 pm (CT) on July 27, 2020 will be charged a cancellation fee equal to two nights of room and tax charges (fees will be charged to the credit card on file with Meetingmax or the hotel).
No-Show Policy and Fees
If you do not cancel reservations and do not check-in on the scheduled day of check-in, the hotel may charge you the full amount of all reserved nights plus applicable taxes (fees will be charged to the credit card on file with Meetingmax or the hotel).
Exceptions are the hotel's sole discretion.
General Questions - Contact us at EventReg@epic.com
Third-Party Vendors - Contact us at VendorInquiries@epic.com
