Find Fresh Ideas

Epic's 2014 Users' Group Meeting - Down on the Farm - is your chance to crow about your accomplishments and partake in the bounty of collaboration throughout the week. Network with healthcare's most respected peer group and dig into topics like quality improvement, population health, exchange, productivity, and analytics while you learn what's on Epic's development horizon and beyond.
Milking the Best for Ambulatory Optimization
Mark Pierce, MD, CMIO, Parkview Health
EpicCare provides physicians many options for completing an office visit. This session shares a decision checklist created by studying (and emulating) the workflow choices of physicians with the highest post-live productivity, efficiency, and quality.
Count your Chickens Constantly: Revenue Reconciliation
Richard Childs, FHFMA, Executive Director-Revenue Cycle Support Services and Cynthia Badgio, Instructional Designer, Piedmont Healthcare
Learn an approach to revenue reconciliation that led to quicker-than-projected claims on 5 of 5 go-lives. Hear how making reconciliation a daily process, even after go-live, ensures timely charging and the absence of slowdowns in the system.
Closing the Barn Door: Big Data & Reduced Readmissions
Ferdinand Velasco, MD, VP/Chief Health Information Officer, Texas Health Resources and Ruben Amarasingham, MD, Parkland
This case study explains how clinical, social, and demographic data from multiple collaborating organizations’ EHRs were used to make successful breakthroughs in disease identification and readmission risk prediction.
A Healthy Harvest: Population Health Launch
David Cook, MD and Keith Griffin, MD, Novant Health
Using population health registries and dashboards can make truly patient-centered care a reality. Hear experiences from a successful Healthy Planet launch – as a part of a broader population health initiative – and how it positively impacted strategic goals.
Weeding out Sepsis: Early ID and Intervention
Michael Miller, MD, FACEP, Chief Safety Officer, Emergency Department Medical Director, University of Iowa Hospitals and Clinics
Hear a successful approach to recognizing potentially septic patients at triage. Learn how it improved adherence and response time to a 3-hour sepsis bundle – and ultimately reduced mortality.


Schedule at a Glance

September 14th
First UGM Orientation

Pre-Conference Campfire
Endor Treehouse Clearing
Toast a s'more or roast a hot dog over the fire and enjoy some campfire tunes with friends.
Transportation is provided.

Registration Open
Epicenter Lobby
September 15th
Registration Open
Epicenter & Deep Space

Advisory Councils & Forums

CEO Council

Epic Booths Open
Observation Deck

Monday Meet-Up
Back 40 Deck
Gather with your peers on the back deck to grab a light bite, make dinner plans, and unwind after a productive day of councils and forums.
September 16th
Executive Address
Deep Space

Registration Open

CEO Council

Executive Sessions

Peer-to-Peer Sessions

Exhibit Hall and Epic Booths Open
Observation Deck

Down Home Dinner
UGM Tent & Back 40
The Down Home Dinner is a hoot - with a cornucopia of great food, networking, themed activities, and live music.

7th Annual Tug-o-War Tournament
Teams of ten will face off during the Down Home Dinner. Sign up your team in advance or on site. Contact Jesse Charles for more information.
September 17th
Registration Open
Epicenter Lobby

Sunrise Sessions

Cool Stuff Ahead
Deep Space

Peer-to-Peer Sessions

CIO Roundtables

Exhibit Hall & Epic Booths Open
Observation Deck
September 18th
Registration Open
Epicenter Lobby

Epic Booths Open
Observation Deck

Peer-to-Peer Sessions
(Sessions end at 2pm)

In addition to sessions...

Success at Seven Series

You've read about these outcomes in Epic's 'Success at Seven' newsletter series. Now you can hear details from the people who made them happen. This series isn't about getting there, but instead how you can change healthcare with technology.

Snap Session Theater

Snap Sessions are brief build-focused talks led by customers where an innovative idea is presented and a concrete takeaway is given. These sessions are fast-paced and high-value – sharing useful nuggets you'll want to quickly implement back home (in a snap).


The most popular topics will be assigned a room and a moderator for open group discussion during session hours. (Just like regular sessions, but not quite.) Check the Pocket Guide for the final schedule.

Specialty Unsessions

UGM will host a series of specialty-workflow-focused Unsessions. We provide a moderator and the space; you provide the questions and the experience. We will also be looking for people who are interested in being more involved with the specialty community. Check your pocket guide for times and locations of each specialty.

Focus Groups

During these product-specific meetings, you'll have the chance to meet with developers to learn about enhancements under way. Each focus group provides a detailed analysis of an existing product and includes a summary of features added since last year's UGM. Users are encouraged to join in the discussion regarding future development.

Enhancement Suggestions?

All users are now able to enter their own enhancement suggestions and to review, comment on, and "like" the suggestions entered by other customers. Visit

Strategic Design Groups

Join in as developers demonstrate modules, systems, and workflows. By providing input at these sessions, you can help us develop software that will better meet the needs of the entire Epic community.



hotel map
Map data ©2014 Google

Hotel reservations for UGM 2015 can be made from the UGM website beginning at noon CST on Thursday, March 5, 2015.



email AJ Blanchet

3rd Party Vendors

email Ryne Natzke

General Questions

email Erika Koch


email Consultant Relations

Executive Sessions &
CEO Council

email Emily Buckingham

Continuing Education & Evaluations

email Emily Buckingham



Travel & Hotel


1979 Milky Way
Verona, Wisconsin 53593

Focus Group Submissions

email Judith Miller