Users Group Meeting | August 19-21 | Epic’s Verona, WI Campus

FAQs

  • UGM is in-person on Epic’s campus in Verona, Wisconsin.

  • Check back in early June for detailed agenda information.

  • Previous UGM (and XGM) slides and recordings are available on the Session Archive site. A UserWeb account is required to view the materials.

  • To create an account, go to Userweb.Epic.com.

  • Breakfast, lunch, and an afternoon snack are provided each day, as well as the Sunday night Taste of Epic and the Tuesday night dinner.

  • Campus is closed to visitors during UGM conference hours. All UGM activities – including tours, meals, and sessions – are intended for registered attendees. For a list of things to do and sites to see in Madison, check out the Visitor Bureau’s website.

  • Yes, mothers rooms are located throughout the Learning Campus and Deep Space buildings and can be reserved at Mir Information Desk when you arrive onsite.

    Each mothers room has a power outlet, sink, comfortable chair, and mini refrigerator available for use.

  • Some UGM sessions are accredited for Continuing Medical, Nursing, and Pharmacy Education. Attendees can complete an evaluation for each session attended to retrieve a certificate of completion. If you’re looking for general attendance credit, you will be able to generate attendance documentation after completing evaluations.

  • If you chose the invoice option and would like to switch to a credit/debit card, access your registration here, select “View Your Registration”, and under “Billing Information”, select “pay with credit card”.

    If you chose the credit/debit card option and would like to be invoiced instead, contact us at EventBilling@epic.com.

  • Invoices will be sent within a month after UGM concludes. If you have questions, contact us at EventBilling@epic.com.

  • 2025: August 18-20

    2026: August 17-19